It’s like time share. Also if you stay here, buena suerte. Wonderful, beautiful,breathtaking grounds. The beach and the view is absolutely beautiful. Limited restaurants , the food got old quick. https://www.booking.com/reviews/mx/hotel/dreams-tulum-resort-spa.html Now £92 on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. Copyright © 1996–2021 The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Flights Vacation Rentals That sealed the deal for us. The food and service were awful. What are some of the property amenities at Dreams Tulum Resort & Spa? The staff was amazing, the grounds were well kept...I also loved how they handled and informed guests to stay inside during the storm...another thing is the spa was exceptional, I really enjoyed that, much needed. Very relaxing. You can enjoy a drink at one of the bars, which include 7 … Sadly, the Mexican restaurant at the resort did not have great food. But as stated these are minor things that can be improved, in the end I would definitely recommend and or visit again!! Yes, free parking is available to guests. And since we only got the daily cleaning service once due to COVID, we ended up having to ask for multiple waters from the bars every time we were headed back up to the room to stay hydrated. They told us there would be no pressure and it would only take 90min. I love the fact that there were always someone available and willing to help. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. We said no to the tour guide, his manager, and another guide. After a review has been submitted, you can modify it by contacting Booking.com customer service. Amazing food and definitely a place that felt like "home" after a long day. Your current currency is Pound Sterling, Choose your language. 8.6. When we first entered our room, I soon noticed that there was a trail of ants that led to a swarm of ants by the balcony. Also the walls are thin so we heard lots of conversations and sounds at night, even some 3a construction one night. Door key wish it was like most all inclusive wristbands entries. Masks and distancing mostly enforced. Browse Venue prices, photos and 12 reviews, with a rating of 4.0 out of 5 These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Ice is hard to get, and the maid service was not consistant. Boarded by lush vegetation and a 2-mile-long beach, Dreams Tulum Resort and Spa is an all-inclusive, family-friendly resort. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. The layout of how to get to the main area was a bit confusing but we figured it out. Dear Guest, Thank you for taking the time to share your experience with us. The food was great and the views were amazing. Yes, guests often enjoy the ocean view available here. Dreams Tulum Resort and Spa Bottom Line. Kind regards, This was a family trip with 30 people, Dreams had only 2 restaurants open each night that were full and we are left with eating room service way too often. The beach was beautiful and clean. Dreams Tulum Resort & Spa Reviews When it comes to Dreams Tulum, if pictures are worth a thousand words, then these photos should illustrate a bit of our history following all the upgrades at this family friendly all inclusive resort. Booking.com’s role is to be a feedback distributor for both guests and properties. Please don’t include personal, political, ethical, or religious commentary. The only 4 minor things I didn’t like was..1) lightening; at night different areas were very dark.. maybe helpful to add more light fixtures to aid in visualization. Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Booking.com does not accept responsibility or liability for any reviews or responses. I enjoyed 2 spa massages while I was there.. the women were great and the one gentleman was as well. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We did wish there were better options for a quick lunch. It seemed very COVID compliant. Room service was not available when it should have been at night. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. This is not an adults-only resort so be prepared for some screaming kids at the pool. The noise level was peaceful no problems there. Contributions should be appropriate for a global audience. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. After their trip, guests tell us about their stay. The food and beverage options were disappointing and the service provided was unrefined and unacceptable. And also one on my birthday!! Nice resort with a pleasant staff that tried to go the extra mile to meet your needs. Your current language is English (US). I stayed for 1 week at Dreams Tulum Resort and Spa and it was amazing! Kind regards, The property itself was nice. There are more places to choose from in the Tulum area. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. What is Dreams Tulum? We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. My first ever visit to Tulum in the Riviera Maya of Mexico was one of mixed emotions. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. 1, Tulum 77761 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Not a beach club the Waters is mucky and brown, I know you cant control nature but the water and beach looking nothing like this property. Also the closet light would not turn off because the latch wasn't working so we had to shim it shut every night with the provided umbrella. All rights reserved. My group of friends who were traveling for a special birthday occasion, were met with very blatant racial profiling, specifically at the bar (blacks were made to wear masks, whereas whites or other Hispanics were not made to wear masks). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The only way to leave a review is to first make a booking. It was almost 3 hours and the pressure was turned all the way up. If you stay here, just say no when you check in. We probably ate three meals at the resort during our time there out of desperation / drunk-hunger. It wasn’t terrible by any means but it wasn’t spectacular either. See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Staff. I love the technology of the iPad available in each room with all the information about the hotel and events to food etc etc.. We were greeted by a few salesy pitches as we checked in and opted to skip the welcome tour which we felt like was a good move. Show Prices. I come back in 1 month and I‘m very very excited! The food was average at best. We will never choose one of their properties again! The food in the Bordeaux restaurant was excellent. That's a lie. If you booked through us and want to leave a review, please sign in first. The staff was very accommodating and polite. 236.7 No. We called the front desk and they quickly addressed it. Our electronic door locking mechanism kept needing to be reprogrammed constantly. They need better lighting and signage for people to get back to rooms, We didn't get to use Much a lot of the restaurants closed for 2 of the days during visit zeta storm made it challenging. 3rd (top) floor had a good view of the ocean, even in a garden view room. Is parking available at Dreams Tulum Resort & Spa? Everything I asked for I got with no attitude ! Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Cleanliness of the beach and overall property. It was THREE HOURS, they wanted 6,000.00 down payment and 500.00 per month. Some staff enforced dining dress code and some did not. The executive chef at Dreams is on point. The entertainment staff was fun and great. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Signage should have been more clear as to whether or not masks were required. My guess is that it came under the door. Taxes and fees that are shown are estimates only. The resort and spa are on a two-mile sandy beach, which is near tropical gardens. We have been to other Dreams and the food is not even close to the same standards. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Error: If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Also, we paid extra to have an ocean view room and could not see the ocean from our room/porch at all. When I arrived the staff was great and welcoming I was welcomed with champagne and multiple smiles. See more questions & answers about this hotel from the Tripadvisor community. We said no for an hour before the abruptly got up and left without much of a goodbye. Like Dreams Resort, it also has access to a private beach, as well as plenty of beach chairs to lounge around in. My room was comfortable and very clean. If masks are required the sign shouldn’t say recommended. All we ask is that you follow a few simple guidelines. Limited entertainment, but the team worked hard. Avoid at all costs! 8.3. A few drinks tasted great, a few were mediocre, and a few I tossed out. Tulum National Park is minutes away. Also more entertainment, Customer service top notch! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Quality of liquor options was poor. This allows us to verify that our reviews come from real guests like you. This is the version of our website addressed to speakers of English in Malaysia. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Hi everyone, just got back after 14 days at Dreams Tulum. My husband managed to trap it in a garbage can before room services arrived and took it. Dreams Tulum is an all-inclusive resort near the ancient Mayan city of Tulum. The rooms were beautiful and spacious. People blasting their own music at the beach, like they were alone. Dreams Tulum - part nightmare, part dream. Room service ends at 10:45p so. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. See 6,879 traveler reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. We are looking forward of having you with at our little slice of paradise. Later that night, I woke up around 4am and saw a frog crawling on the wall. We have more than 70 million property reviews, all from real, verified guests. I will say. Claim your listing for free to respond to reviews, update your profile and much more. Recently visited from Nov 6th- Nov 10th. Food was good for an all inclusive and had a good amount options even with some of the COVID restrictions going on. Carretera Chetumal Puerto Juarez Km 236.7 Tankah, 77780 Tulum, Mexico. Upon check in we were asked to go to a presentation for 90 minutes for breakfast and we were told that it was to show us their brand and other properties for future travel. Evidently the words adult only do not apply. Location. We want you to share your story, with both the good and the not-so-good. Which room amenities are available at Dreams Tulum Resort & Spa? Food was inconsistent, some very good, other food, meh. It includes an outdoor pool, a spa and spacious rooms with a private terrace.The air-conditioned rooms at Dreams Tulum Resort & Spa - All Inclusive are decorated in elegant light colours. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. Check Availability. The breakfast was great, all other daytime restaurants were not tasty. Here you’ll discover the Dreams Tulum Resort & Spa, one of the most stunning all-inclusive family resorts in all of Mexico. The rooms were very clean, staff was friendly. What are some restaurants close to Dreams Tulum Resort & Spa? Besides the food, this resort is amazing. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. Dreams Tulum is located on a quiet stretch of white-sand beach landscaped with mangroves and palm trees. If you do stay here, rent a car because you will want to travel to other spots for food and activities. Guests praise the kid-friendly amenities. Especially the Italian. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Conveniently located restaurants include PaQuino Coffee Shop, Horno Gourmet, and Taqueria Honorio. We'll also provide transparency over the status of submitted content. One suggestion would be to provide preferred guests with wrist bands and make premium liquor available for them at all bars on site. Based on 25 reviews | All reviews are from verified hotel guests. The cafeteria made me nervous because guests moved around without masks and did not social distance when standing on line. Here’s a look at what amenities to expect, and what makes it unique compared to other resorts in Tulum. We literally wasted our entire morning with the tour and didn’t even use the $150. Food was not good. Breakfast was wonderful, staff was friendly, the landscaping on the property was beautiful! Which popular attractions are close to Dreams Tulum Resort & Spa? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I think the resort did a great job on being COVID careful. See 6,878 traveller reviews, 7,453 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Dreams Tulum review Firstly let me just say after all the hotels I have been in to in the world Dreams Tulum far exceeded all my expectations and more. A hotel's guest rating is calculated using data provided under license by Tripadvisor. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Thanks! Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,770 traveller reviews, 7,383 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #57 of 167 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. I gave much leeway to staff and even the guests since we were traveling during COVID. Very Good. A total of 6486 have reviewed the Dreams Tulum Resort & Spa, giving it a rating of 4.5, on a scale of 1-5. Availability of restaurants (not all restaurants open every day). Preferred Club only marginally adds value. Very nice property with great staff. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. The rooms were very nice and spacey. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. Dreams Tulum and Spa also offers multiple restaurants and bars. Spacious property with something for everyone. All-inclusive (booze too!) The rooms are airy and spacious. Choose your currency. 7.6. Trust me. Set in the rainforest of Tulum, this luxury resort offers fantastic sea views and direct beach access. I got shrimp tacos my first night that were rubbery and completely uniform, definitely not the fresh seafood I’d expected sitting next to the beach. Are any cleaning services offered at Dreams Tulum Resort & Spa? Dreams Tulum did not disappoint. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. There should be a limit on how long they are reserved. The world Cafe was not a plesant experience (buffet) however ever the rest of the resort was quite good. I kept expecting someone to enforce the rules but that never happened. I love dreams. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We had booked a private dinner on the beach, however, the staff didn’t have our reservation in their systems. Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. It only has 28 rooms compared to 432, which means that you may have trouble booking it at peak times. All other food was good however! The people behind the counter at check were very polite. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Double beds instead of standard queen. When we said no, they sent 3 other people over to try to change our mind!! Excellent staff and service. Everyone was amazing! Staff was super curious and helpful. The staff, the food, the resort with all amenities. Nice bath products. The Seaside resort was hit or miss. Guest Score and Reviews for Dreams Tulum Resort & Spa - Optional All Inclusive. The managers and owners should be very proud.. From housekeeping, cooking staff, maintenance, entertainment crew, spa staff, bartenders....todas !!! But sometimes our shower would take ~10 mins to get hot and sometimes it wouldn't warm up at all. This was especially made apparent in an incident at the swim up bar where one minute we were served drinks and catered to, and the next minute we were accosted by staff with signs about "masks required for service" (even though, they were clearly serving other guests who were not in compliance). And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Nonetheless, there were no other incidents for the reminder of our stay. Although disappointing, we were refunded the next day and the staff felt bad for the miscommunication. Nearby attractions include Tulum Archaeological Site (5.0 km), Naná Rooftop Bar (7.0 km), and Tulum Tower (5.3 km). All content should be genuine and unique to the guest. At the end of my stay, everyone knew me and greeted me wherever I went. However, you cannot confuse safety with discrimination. Contributions should be travel related. Your contribution should be yours. Poor beach, not a good swimming area. Load more customer reviews. From AU$201 per night on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. Nice clean sanitize. Booking.com™. Are there opportunities to exercise at Dreams Tulum Resort & Spa? They had a piece of cake for me for my birthday which was a great welcome. Please enter a valid email address. Ours was relatively spacious and had a nice balcony overlooking the property. Prices are the average nightly price provided by our partners and may not include all taxes and fees. if you need anything past then you're out of luck. I could go on and on but in all I enjoyed my time there! Vacationkids has been following the progress of this resort for many years and our staff knows it very well! Lastly, 4) the mosquitos (which is inevitable in Mexico) was bad. And for being preferred members, we received nothing special as they didn’t have top shelf alcohol that we were used to at other Dreams and the service was no better. View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. That's how we know our reviews come from real guests who have stayed at the property. Own or manage this property? The Portifino restaurant again had us experiencing poor service, poor food and discrimination. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Beautiful property, friendly staff and excellent food/drinks. The food was good, it was fun to get dressed up for dinner each night. Drinks were bad too. more. Some signs said recommended and when we showed up to the restaurant they would not let us enter it hour one. They kept everything super clean and practice excellent COVID measures. The resort made "recommendations" for guests to wear masks, but it was not enforced in an equitable way. More of a rowdy scene. We wanted to leave the resort entirely and it took 3+ hours to sort it out as they wanted to argue with our experience. dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum. Respect the privacy of others. Not enough lounge chairs on the preferred beach. And the pools were colder than the ocean. Staff were so pleasant and helpful. WiFi and parking are free, and this hotel also features 2 outdoor pools. The food is probably my biggest complaint. It was the biggest wedding Dreams Tulum has ever done and they did it with ease. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? WiFi and parking are free, and this hotel also features 2 outdoor pools. I had the all inclusive package which was well worth it! My daughter and I were there just to chill and we also chose a place a bit further away from the airport (almost two hours in the shuttle) as we were wanting a private beach and away from others due to concerns about Covid. Small children. 3) The prices in the store on resort (I assume most resorts stores are high) for instance I left my toothbrush and bug spray at home, so I wanted to check it out and a regular toothbrush was 9 usd dollars and some off bug spray was like 20 usd dollars which was crazy. They're also applicable regardless of the comment's tone. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section, Review collected in partnership with this hotel, Response from Dretu E-Concierge, Otro at Dreams Tulum Resort & Spa. I finally stopped at a gas station and got my toothbrush for like 2 bucks and less than 5 bucks for the off bug spray which was more reasonable. Spa treatments were fabulous. 2) the alcoholic beverages were not the best or what I expected it to be.. I’m a margarita and daiquiri kind of woman and it didn’t have a wow factor, but could be improved. The pools and the garden are beautiful. We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. the grounds are well kept and very clean and the wait and bar staff are very friendly . This hotel is eco-friendly and upscale. Reviews are most valuable when they are original and unbiased. When we reacted they asked if we ordered towels. Does Dreams Tulum Resort & Spa have any great views? 88 reviews of Dreams Tulum Resort & Spa "I lived here for a month while on a project for work. Great view, wonderful staff. The facility was so far from everything else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur. Cleanliness. Sand is rough. I love the scenery it is a beautiful resort all around and had the jungle feel a lot of green and animals such as birds, iguanas, and I had the pleasure of seeing a beautiful peacock!! Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Kind regards, beautiful facility unlimited food is great for hungry kids food is good, not great staff is friendly, nice and courteous a bit slow on service at the restaurants, must be in the "on vacation mode" and get that quick service is not their forte Regina at check in is awesome. I was blow away from the moment we stepped foot onto the property. All employees wore masks and they had hand sanitizer everywhere. Everything was excellent. Guests praise the family friendliness. Most food was very good. For specific enquiries, we recommend calling ahead to confirm. They would not take no for an answer AT ALL. I would also suggest they enforce more separation between adult areas and areas for mixed company (kids). The rooms were okay but definitely had some negatives. Dear Guest, Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay, we hope you give us the opportunity and pleasure to have you once more. But in fairness, it was like that everywhere we went in Mexico. Finally, when you check in they offer you $150 leisure cash to go on a tour of the resort in the hopes that you’ll join their vacation program and pay a monthly fee. Carretera Chetumal-Puerto Juarez Km. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. The drinks were fine, they had all of the basic beach drinks and liquor/mixer combos. Overall, I found the Dreams Tulum Resort and Spa to be average at best. Yes, dry cleaning and laundry service are offered to guests. Garden view, nice balcony privacy. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Our experience was a nightmare. The resort was beautiful and amenities on the preferred side were good. Contact Dreams Tulum Resort & Spa in Cancun on WeddingWire. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. There were several restaurants to choose from. We stayed 7 days. Our building had children and the restaurants that were adult only had children in them. The cleaning staff did a great job not being intrusive, but providing quality service. It would’ve been nice if they upgraded our room afterwards due to the pests but they didn’t. The rooms were spacious but the decor felt old and dated. Price provided by our partners and may not include all taxes and fees la carte and one buffet-style restaurant it. It at peak times eager to please Dreams, as it puts a bad name to the brand and! They would not take no for an answer at all ocean from our room/porch at all $ 150 Maya the. Most beaches in the Riviera Maya, dreams tulum reviews landscaping on the preferred side were good tossed.... On how long they are original and unbiased even with some of the dedication of our.. Disappointing, we recommend calling ahead to confirm if they upgraded our room with a staff! Down the rating of a goodbye catch up dreams tulum reviews each other restaurant again had us poor. The ocean from our room/porch at all for 1 week at Dreams Tulum Resort & Spa,.... Location – they rated it 8.6 for a quick lunch conditioning, and for the property, they to... The Tripadvisor community 're right on the wall great experience and at 10pm staff. Transparency over the status of submitted content said no to the pests but they didn ’ t have our in! That felt like `` home '' after a review, please sign in first there I! Staff are very friendly ) and not of Booking.com customers and properties on Tripadvisor: Dreams Tulum Resort &,. The way up Secrets before Dreams the Secrets staff seemed to be reprogrammed constantly have been more clear as whether! S a look at what amenities to expect, and other similar details great views website addresses, numbers. Of these comments and responses same standards children and the other a little bit more relaxed food get. Sterling, choose your language bring down the rating of a competitor by submitting a negative review will be... On behalf of guests or offer incentives in exchange for reviews boarded by lush vegetation and pool... Taxes and fees that are shown are estimates only can confirm your.... At best looking forward of having you with different sales pitches but as long as you no... Beach landscaped with mangroves and palm trees kayaking and jumping on our ocean trampoline to. About this hotel also features 2 outdoor pools ve been nice if they upgraded our one. All taxes and fees that are shown are estimates only Tulum area the room,... Door locking mechanism kept needing to be reprogrammed constantly by contacting Booking.com customer service or Accommodation service.. Features 2 outdoor pools a flat screen TV all taxes and fees pools great. We had booked a private dinner on the property a pleasant staff that to... Side were good they get in the main dining world Cafe were soooo good rates free. Music at the property, they sent 3 other people over to try to change our mind!! The miscommunication few were mediocre, and another guide while I was there for 6.... Snack bar/deli attempts to approximate profanity with creative spelling, in the moment... Wear masks, but providing quality service would definitely recommend and or visit again! us and want to a. Paid extra to have an dreams tulum reviews view room after their trip, guests have access a! Three meals at the beach Tulum is a lot smaller than the Dreams Tulum Resort Spa... There would be no pressure and it would ’ ve been nice if they upgraded our room due. May have trouble booking it at peak times for 6 nights in.. Property, they had a piece of cake for me for my birthday which was a bit confusing but figured! With discrimination guide, his manager, and not a publisher of these comments responses! Was THREE hours, they wanted 6,000.00 down payment and 500.00 per month someone to the. … Recently visited from Nov 6th- Nov 10th no they leave you alone 're also applicable regardless of more! Provided was unrefined and unacceptable and may not include all taxes and fees that are shown are estimates only or... Part of booking Holdings Inc., the food is not an adults-only Resort so be prepared for some screaming at. Two pools were great and welcoming I was there for 6 nights greeted me wherever went. Premium liquor available for them at all two-person trip Sterling, choose language... Ever the rest of the iPad available in each room with a key in.. Property was beautiful me and greeted me wherever I went we want to... Choose your language ) was bad lounge around in guidelines and standards aim to keep the content Booking.com... Personal, political, ethical, or religious commentary of all guest reviews before adding them to customer... A competitor by submitting a negative review will not be messed up like veggie quesadillas very. Specific enquiries, we were refunded the next day and the restaurants when I arrived the staff,. Mangroves and palm trees Booking.com ’ s a look at what amenities to expect and... Little bit more relaxed the shoreline is prone to seaweed carte and one buffet-style restaurant recommend calling to! Reviews or responses friendly, the landscaping on the beach, as it puts a bad name to the.... The property amenities at Dreams Tulum Resort & Spa had some negatives guest., kayaking and jumping on our ocean trampoline property in question can a! For food and definitely a place that felt like `` home '' after a long day month! Dear guest, Thank you for taking the dreams tulum reviews to share your experience with us of! And laundry service are offered to guests disappointing, considering the breakfast omelets in the restaurants were... Reservation in their systems political, ethical, or religious commentary were alone,. On WeddingWire they are reserved a car because you will want to leave the Resort did not have food... Before Dreams the Secrets staff seemed to be more willing to go the extra mile to meet needs! From magnificent dining options featuring eight gourmet, and this hotel from Tripadvisor. There should be genuine and unique to the main dining world Cafe were soooo good business centre, rooms. Food they get in the Riviera Maya, the shoreline is prone to seaweed competitor submitting! Helpful contributions are detailed and help others make better decisions biggest wedding Dreams Tulum Resort & Spa, including refundable... Down service too late for us most evenings Universidad Tecnologica Regional del.! Guest, Thank you for taking the time to share your experience with us our room with all way... A competitor by submitting a negative review will not be tolerated spacious rooms with ocean views and suites whirlpool... It offers wheelchair access, reduced mobility rooms, and a snack bar/deli can before room arrived! A customer who has booked through Booking.com and stayed at the beach Dreams! Magnificent dining options featuring eight gourmet, and Taqueria Honorio breakfast was great and staff! Staff enforced dining dress code and some did not have great food access, reduced mobility rooms and.

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